{"id":130,"date":"2025-09-10T19:33:26","date_gmt":"2025-09-10T17:33:26","guid":{"rendered":"https:\/\/contacxpert.demo.alibora.dev\/?page_id=130"},"modified":"2025-09-10T19:37:10","modified_gmt":"2025-09-10T17:37:10","slug":"csi-departement-des-ventes","status":"publish","type":"page","link":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/csi-departement-des-ventes\/","title":{"rendered":"CSI \u2013 D\u00e9partement des ventes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"130\" class=\"elementor elementor-130\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60918330 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60918330\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cb4b7d5\" data-id=\"3cb4b7d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a41209f elementor-widget elementor-widget-heading\" data-id=\"5a41209f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CSI - D\u00e9partement des ventes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23bb75db elementor-widget elementor-widget-text-editor\" data-id=\"23bb75db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"wp-block-heading\">Augmentez l\u2019exp\u00e9rience client gr\u00e2ce \u00e0 nos suivis de satisfaction (CSI)<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc6da5 elementor-section-content-middle elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc6da5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-48146460\" data-id=\"48146460\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70e3cd5b elementor-view-framed elementor-position-left elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"70e3cd5b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-team1-light\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tApr\u00e8s la livraison, suivi de satisfaction client d\u00e9partement des ventes (CSI)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-658f1ee7 elementor-widget elementor-widget-heading\" data-id=\"658f1ee7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 style=\"margin: 0px 0px 10px;padding: 0px;font-weight: 600;font-size: 28px;line-height: 1.1em;, Helvetica, Arial, sans-serif;vertical-align: baseline;text-transform: uppercase;letter-spacing: 1px\">SUIVI DE SATISFACTION CLIENT APR\u00c8S LA LIVRAISON (CSI)<span style=\"font-family: Inter, sans-serif;font-size: 32px;letter-spacing: -0.1px\"><\/span><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27ee3cab elementor-widget elementor-widget-text-editor\" data-id=\"27ee3cab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Offrez une exp\u00e9rience client exceptionnelle jusqu\u2019\u00e0 la toute fin\u2026 et au-del\u00e0.<\/strong><\/p><p>ContacXpert vous aide \u00e0\u00a0<strong>maximiser votre score CSI<\/strong>\u00a0au d\u00e9partement des ventes gr\u00e2ce \u00e0 un\u00a0<strong>processus structur\u00e9 et humain de suivi post-livraison<\/strong>.<\/p><h3 class=\"wp-block-heading\">Une approche efficace, simple et humaine<\/h3><p>Dans les\u00a0<strong>48 \u00e0 72 heures suivant la livraison du v\u00e9hicule<\/strong>, notre \u00e9quipe contacte vos clients afin de mesurer leur niveau de satisfaction \u00e0 chaud.<\/p><p>Nous abordons les points cl\u00e9s de leur exp\u00e9rience :<\/p><ul class=\"wp-block-list\"><li>Accueil en concession<\/li><li>Disponibilit\u00e9 et \u00e9coute du conseiller<\/li><li>Clart\u00e9 des explications<\/li><li>Facilit\u00e9 du processus d\u2019achat<\/li><li>Satisfaction globale \u00e0 la livraison<\/li><\/ul><p>* Nous adaptons notre sc\u00e9nario selon les normes du constructeur<\/p><h3 class=\"wp-block-heading\">Notre exclusivit\u00e9 : Augmentez vos avis Google<\/h3><p>ContacXpert a con\u00e7u un processus exclusif :<\/p><p>Lorsque le client est satisfait,\u00a0<strong>nous avons un processus permettant \u00e0 votre client d\u2019aller ajouter facilement un\u00a0<a href=\"https:\/\/support.google.com\/business\/answer\/3474122?hl=fr-CA\">avis Google<\/a><\/strong>.<\/p><p>C\u2019est une fa\u00e7on simple, efficace et naturelle d\u2019obtenir plus de commentaires positifs \u2014 ce qui contribue directement \u00e0 votre r\u00e9putation en ligne et \u00e0 votre performance num\u00e9rique.<\/p><p><span style=\"color: #666666; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13px; letter-spacing: normal;\">C\u2019est une fa\u00e7on simple, efficace et naturelle d\u2019obtenir plus de commentaires positifs \u2014 ce qui contribue directement \u00e0 votre r\u00e9putation en ligne et \u00e0 votre performance num\u00e9rique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d9c6444\" data-id=\"3d9c6444\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c2461fd elementor-widget elementor-widget-image\" data-id=\"6c2461fd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/198.244.200.15:8781\/wp-content\/uploads\/2025\/09\/call-center-4.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"call-center-4.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NjgsInVybCI6Imh0dHBzOlwvXC9jb250YWN4cGVydC5kZW1vLmFsaWJvcmEuZGV2XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wOVwvY2FsbC1jZW50ZXItNC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/contacxpert.demo.alibora.dev\/wp-content\/uploads\/elementor\/thumbs\/call-center-4-rb85hdqexbgjgdsg8y5p5kybemlr2v8inudrhxhp7k.jpg\" title=\"call-center-4.jpg\" alt=\"call-center-4.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-28f0c1d8 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"28f0c1d8\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7aa9ad80\" data-id=\"7aa9ad80\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3db3189a elementor-widget elementor-widget-heading\" data-id=\"3db3189a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><p>Si vous avez besoin d'aide, demandez conseil.<span style=\"letter-spacing: -0.1px\"><\/span><\/p><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c818e0d elementor-widget__width-auto elementor-absolute elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c818e0d\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7543fb5 elementor-widget elementor-widget-text-editor\" data-id=\"7543fb5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\" style=\"margin: 0px 0px 8px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 600; font-stretch: inherit; font-size: 20px; line-height: 1.1em; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #222222; letter-spacing: normal; text-wrap-mode: wrap;\">Ce que vous gagnez avec ContacXpert<\/h3><ul class=\"wp-block-list\" style=\"margin: 0px 0px 20px 7px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 13px; line-height: inherit; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; list-style-position: outside; list-style-image: initial; color: #666666; letter-spacing: normal;\"><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Am\u00e9lioration de votre CSI<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Hausse de vos avis Google v\u00e9rifi\u00e9s<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">D\u00e9tection rapide des insatisfactions<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Rapports clairs et exploitables chaque mois<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Conformit\u00e9 aux exigences des constructeurs<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Suivi humain et personnalis\u00e9 pour chaque client<\/li><\/ul><h3 class=\"wp-block-heading\" style=\"margin: 0px 0px 8px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 600; font-stretch: inherit; font-size: 20px; line-height: 1.1em; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #222222; letter-spacing: normal; text-wrap-mode: wrap;\">Pourquoi nous confier vos suivis CSI \u2013 Ventes?<\/h3><p style=\"margin: 0.85em 0px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 13px; line-height: inherit; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #666666; letter-spacing: normal; text-wrap-mode: wrap;\">Parce qu\u2019un client satisfait aujourd\u2019hui peut \u00eatre un client fid\u00e8le demain.<\/p><p style=\"margin: 0.85em 0px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 13px; line-height: inherit; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #666666; letter-spacing: normal; text-wrap-mode: wrap;\">Et un suivi bien fait, c\u2019est :<\/p><ul class=\"wp-block-list\" style=\"margin: 0px 0px 20px 7px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 13px; line-height: inherit; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; list-style-position: outside; list-style-image: initial; color: #666666; letter-spacing: normal;\"><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Moins de mauvaises surprises dans les sondages officiels<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Une meilleure image de votre concession<\/li><li style=\"margin: 0px 0px 0px 1em; padding: 3px 0px; border: 0px #e1e1e1; font: inherit; vertical-align: baseline;\">Une source constante de recommandations et de r\u00e9f\u00e9rences<\/li><\/ul><h2 class=\"wp-block-heading\" style=\"margin: 0px 0px 10px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 600; font-stretch: inherit; font-size: 28px; line-height: 1.1em; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #222222; text-transform: uppercase; letter-spacing: 1px; text-wrap-mode: wrap;\">Pr\u00eat \u00e0 am\u00e9liorer vos r\u00e9sultats?<\/h2><p style=\"margin: 0.85em 0px; padding: 0px; border: 0px #e1e1e1; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 13px; line-height: inherit; font-family: 'Open Sans', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #666666; letter-spacing: normal; text-wrap-mode: wrap;\"><strong style=\"margin: 0px; padding: 0px; border: 0px #e1e1e1; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #148fb1;\">Faites \u00e9quipe avec ContacXpert et transformez chaque livraison en opportunit\u00e9 de fid\u00e9lisation et de croissance.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CSI &#8211; D\u00e9partement des ventes Augmentez l\u2019exp\u00e9rience client gr\u00e2ce \u00e0 nos suivis de satisfaction (CSI) Apr\u00e8s la livraison, suivi de satisfaction client d\u00e9partement des ventes (CSI) SUIVI DE SATISFACTION CLIENT APR\u00c8S LA LIVRAISON (CSI) Offrez une exp\u00e9rience client exceptionnelle jusqu\u2019\u00e0 la toute fin\u2026 et au-del\u00e0. ContacXpert vous aide \u00e0\u00a0maximiser votre score CSI\u00a0au d\u00e9partement des ventes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":0,"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/pages\/130\/revisions"}],"wp:attachment":[{"href":"https:\/\/contacxpert.demo.alibora.dev\/index.php\/wp-json\/wp\/v2\/media?parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}